UNI-Connect says it does not see a SIM card, but I have inserted a SIM card, what do I do?

First, check if you have inserted the sim correctly and on the correct side, according to the image below. The chip side needs to be facing backwards and the “cut” of the SIM-card on the right bottom side.

If you inserted the sim while the UNI was turned on, power the UNI off and on again. When you see “NO APN” in UNI-Connect, follow the steps in this article.

If these steps did not help, contact our support team via the bottom of this page.

Want to know more about surveying with the UNI-GR2 as part of the UNI-Complete package? Click here